Last Updated: July 4th, 2020 by Dan Astriden.
Visitor recording software can playback website user sessions and replay scrolling, clicks and how people interact with your site. Lucky Orange is the best website recording software and my favorite session replay tool. Quality playback tools allow you to replay a user session, analyze site traffic, spot technical issues and interact with people using your web pages. The best digital marketing companies have been using session playbacks for years. Wouldn’t it be nice to know how website users navigate your blog or thought about why users bounce from a specific webpage? If you own or mange a site, many of us have spent numerous hours looking at analytics trying to determine trouble spots. There are so many reasons why visitors leave a web browser session and don’t turn into a conversion. Slow page speed, bad navigation, no call to action buttons, cluttered content, technical issues, and bad layout just to name a few. Now, there is a GREAT WAY to watch real time interactions and directly communicate with potential customers via chat.
Lucky Orange is my top pick to judge session quality and they were founded back in 2010 by Danny Wajcman and have been providing a quality session recorder deals for years! The dashboard is easy to use and you can view heatmapping, session replay, scrolling and many other useful features. You can use this information to improve conversion rate optimization and the ovwerall conversion funnel.
You can take successful conversion funnels and capture users actions on your site showing you the quality of a landing page, individual visitors mouse movement scrolls, every user behavior. Session recordings show the user experience and how they interacted with content, scrolling and tracking where visitors bounce.
Record User Activity on Website
A heatmap is a nice graphical representation of data and individual values contained in a matrix are represented as different colors. Detailed analytics visually display how visitors interact your site including heatmapping of where users scroll and what they click on. Recording heatmaps is very useful on sites that get a lot of traffic and watching every single session isn’t feasible. Understand user website visitors behavior on mobile devices & increase conversion rates!
Have you ever wondered by users don’t complete website forms? Now you can record the exact trouble spots and fix problems using visual web analytics. Behavioral analytics can help you spot technical problems that you don’t see in Google analytics.
The chat feature alone makes it worth buying this website capture recordings. You can now interact with visitor’s using your site. If you are watching live visitors and notice they are having a technical issue or you just want to connect with them, you simply click a button and a chat window appears. Customers are impatient and they want answers immediately. This feature is invaluable for companies that sell services and don’t list pricing on their homepage. The chat feature allows you to instantly satisfy the users desire of determining cost and the odds of them going to multiple websites or a social media platform to find their answer is reduced. In addition, you just made a personal connection and the odds of them returning are now higher. Chatting can be enabled and managed via the dashboard.
Open source website session software allows interested parties to track customer experience and see how they interact with your website. A visitor recording program can discover when a site is down, broken links exist or learn if errors have occurred on specific pages. For example, a web developer who hosts and maintains a site for a customer may want to be notified instantly if the site goes down or if a web app has recorder errors. It’s great for A/B split testing.
Other session, heatmapping & screen capture software worth a mention. Price plans and free version package may change so account price deal not updated here. Contact the Santa Cruz digital marketing company to get the visitor recordings software installed.
Most websites I review have technical issues, legal issues and conversion problems that are holding back performance & sales. Contact me to review your websites today!